Tivoli Live – service manager – Overview and Demo
Tweet IBM recently extended it’s SaaS-based IT Management suite, Tivoli Live, by adding in a bundle of features under the banner of “service manager.” More than just a service desk, it comes with an...
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All-in-a-box vs. Big 4
Tweet I talk with the press frequently. They thankfully whack down my ramblings into concise quotes. For those who prefer to see more, I try to dump publish slightly polished up conversations I have...
View ArticleSolarwinds adds APM, Buys Hyper9 – Brief Notes
Tweet SolarWinds had two announcements today, growing them further out of their traditional network management area into more general IT Management. Here, they added in Application Performance...
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Notable IT Management Topics of 2010, looking towards 2011
Tweet I was a judge for the recent SearchDataCenter 2010 products of the year awards in the Systems Management category. Indeed, I wrote up the copy for each entry. The top three picks were...
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Puppet Enterprise – Brief Note
Tweet Brief notes are summaries of briefings and conversations I’ve had, with only light “analysis.” Puppet Labs released a major product last week, Puppet Enterprise, an integrated bundling of the...
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Service-now.com Becomes an IT Management Platform – Knowledge Trip Notes
Tweet In the service desk field, Service-now.com quickly became an innovator and a leader in evolving the otherwise moribund category. First, Service-now.com deployed their service desk stack as a...
View ArticleAutomating People Back into IT – Presentation from #Know11
Tweet View more presentations from Michael Coté How can new technologies and practices like cloud, social, dev/ops, activity streams, model-driven automation, JavaScript injection, and rogue...
View ArticleSocial IT with ServiceNow
Tweet Recently, ServiceNow has been integrating “social” into its service desk and IT Management suite. This means having chat among IT staff and end-users, activity streams that fold together the...
View ArticleZenoss Service Dynamics – Press Pass
Tweet Zenoss continued it’s climb up the IT Management stack today with the announcement of Zenoss Service Dynamics with Impact Management for Hybrid Cloud Operations, a mouthful indeed. I emailed...
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Shopping for an IT Vendor
Tweet RedMonk client Spiceworks released a new feature today, an RFQ system that its community can use to shop around for IT assets – you know, computers, software, and such. As ever with Spiceworks,...
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